Refund policy

Paul Fuentes Studio does not accept returns. 

As every artwork is individually produced, signed, and made to order, we are unable to accept returns or exchanges for change of mind. Shortly after your order is placed, our team of professional printers and framers goes to work. 

Damages and issues

We take great pride in the quality and craftsmanship of every artwork we produce. Each piece is made to order and carefully inspected before it leaves our studio.

Please inspect your artwork upon delivery. If your order arrives damaged, please contact us as soon as possible so we can assess the issue and make it right.

Reporting Damaged or Defective Artwork

If your artwork arrives damaged or defective, please email clear photographs of both the artwork and the original packaging to hello@paulfuentesdesign.com within 72 hours of delivery. This allows us to investigate the issue promptly and arrange the appropriate resolution.

 Missing orders must be reported within 30 days of the order date.